Support
How can we help?
Write to admin@argentapps.io and include the app's name. A person who works on the app reads every message, and we reply within two working days.
Common questions
- How do I restore my purchases?
- Open the app, go to its settings or the upgrade screen and tap Restore purchases. Make sure you are signed in with the same Apple ID or Google account you bought with.
- How do I cancel a subscription?
- Subscriptions are managed by the store you bought from, and deleting the app does not cancel them. iPhone and iPad: Settings → your name → Subscriptions. Android: Google Play → your profile → Payments & subscriptions → Subscriptions. Cancel at least 24 hours before the renewal date to avoid being charged for the next period.
- Can I get a refund?
- Payments go through Apple or Google, so they handle refunds. On the App Store, request one at reportaproblem.apple.com. On Google Play, see Google Play's refund page. If something went wrong in the app itself, write to us as well and we will help.
- I found a bug.
- Write to us with the app's name, your device, its system version and the app version (in the app's settings), and what you did just before it happened. A screenshot or screen recording helps a lot.
- How do I delete my account and data?
- See Delete your account.
Contact
Argent Tech AB, Umeå, Sweden (org.nr 559532-2347). Email: admin@argentapps.io.